How to Confront a Suspected Thief
By Cricket Buchler
Dear Cricket, Recently, I dressed up for a presentation at school. (I am 14, by the way.) I brought a [...]
How (Not) to Lend Money to a Friend
By Joseph Grenny
Dear Joseph, About a year and a half ago, a friend approached me about borrowing a significant amount of money. [...]
Do Crucial Conversations Skills Make Others Defensive?
By Steve Willis
Dear Steve, When identifying styles under stress (silence or violence) how do we confront them without “calling someone out” inappropriately? [...]