ONE POWERFUL OFFERING
TWO SUITE OPTIONS
The Crucial Skills Suite allows you to easily offer both high-leverage skill sets to your organization. Whether your employees begin with Crucial Conversations or Crucial Accountability, they can add the missing skills from the other course to complete the suite in less time and for less cost.
The dynamic duo of dialogue and accountability.
What Does Crucial Skills for Accountability & Results Training Teach?
The Crucial Skills Suite imparts to participants a complete set of crucial skills from :
- Crucial Conversation®
Creating alignment and agreement by fostering open dialogue around high-stakes, emotional, or risky topics—at all levels of your organization.
- Crucial Accountability™
Identifying and resolving performance gaps, strengthening accountability, eliminating inconsistency, and reducing resentment.
What Kind of Result Can I Expect ?
When people apply to crucial skills, the will undergo a profound effect on both personal and organizational success. They will know how to :
- Surface the best ideas.
- Make the highest-quality decisions.
- Handle tough or persistent gaps in performance and expectations.
Training Course Details
The Crucial Skills for Accountability & Results includes:
- Sixteen hours of Crucial Conversations classroom time, infused with video-based instruction comprised of more than 60 original clips of “before and after” situations from the authors of Crucial Conversations: Tools for Talking When Stakes are High.
- Eight hours of Crucial Accountability classroom time, infused with video-based instruction comprised of more than 30 original clips of “before and after” situations from the authors of Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior. It builds on the skills learned in Crucial Conversations, and introduces a powerful set of new skills to resolve the most challenging accountability issues.